Creating A Culture Of Excellence

Winning the prestigious President's Award is a true measure of excellence and success. Every year, Toyota of Rockwall strives for excellence by being honored with this Toyota Motor Sales, USA (TMS) award. In order to qualify as a President's Award winner, Toyota dealerships must excel in numerous categories, including Sales Satisfaction, Service Satisfaction, Market Share Attainment, Vehicle Delivery Excellence and Employee Training & Certifications. Dealerships must meet or exceed the standards in all areas of performance in order to qualify for this award. Dealerships that meet the requirements in all categories receive name badge recognition at all dealer events, national recognition, and more.

Toyota of Rockwall met all of the requirements for the Toyota Presidents Award for 2015 and is a seven time recipient, having won the award every year since becoming eligible in 2009. Additionally, Toyota of Rockwall was the first ever dealership to be awarded the LEED Gold Eco Dealership Certification. This award recognizes Toyota of Rockwall's commitments to the environment, community and our customers with the goals of delivering a quality product with quality service in a first class facility.
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Toyota of Rockwall is focused on long-term relationships between our customers, community and the dealer team with the goal of creating Toyota of Rockwall advocates. Offering the best quality vehicles is the first step. Next, we have instilled a culture in our team and dealership that enhances our customer experience. Toyota of Rockwall endeavors to match the quality of products with the finest service in the industry.

"Our objective of winning the Toyota President's Award is shared among our entire team. By creating a culture where the customer feels like family in a family-owned dealership with this shared objective is how we have won this prestigious award every year that we have been open and eligible to win it," Charles Pankey, General Manager, said. "This is a team award and without the commitment from the entire team, this award isn't possible."


Toyota of Rockwall

1250 East I 30
Directions Rockwall, TX 75087

  • Sales: (844) 209-1045
  • Service: (844) 358-4295
  • Parts: (844) 358-4296

Showroom Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 9:00PM
  • Wednesday 8:30AM - 9:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 9:00PM
  • Saturday 8:30AM - 9:00PM
  • Sunday Closed

Contact Our Team Today